Helmet related

EVO21 Operation Manual


BH51M NSO Firmware Upgrade Guidance


Device related questions

LTS21 Connection Guide


How do I connect to the helmet quickly?


How do I connect to the "Bling Remote Controller" device quickly?


How do I connect to the cadence sensor quickly?


What do I do if my phone cannot discover the device?


The helmet ("Helmetphone" or "Helmet Headset" or "BH60" or "BH100") cannot be searched for after entering Settings -> Bluetooth through an Apple iPhone?


Apple iPhone cannot connect to the device by Bluetooth ("Helmetphone" or "Helmet Headset" or "BH60" or "BH100")?


SOS SMS Send Trigger Condition?


Device introduction - Bling Helmet


Device introduction - Bling Remote Controller


Device introduction - Cadence


Does APP support third-party heart rate equipment?


What should I do if the APP prompts "Mobile phone Bluetooth is not turned on"?


The headphone related

LTS21 The user manual


How do I connect to the Remote Controller device with the LTS21 quickly?


How do I connect to the LTS21 with an Android phone quickly?


How do I connect to the LTS21 with an IOS phone quickly?


I sweat a lot while work out, will this damage the headphones?


BR80 Upgrade Guide


EVO21 Upgrade guide


How to upgrade LTS21?


OTA upgrade Guide


APP Demo Videos

Basic operation of the Smart Helmet


How to connect LIVALL products to the APP


Smart Helmet walkie-talkie function


SOS function


How to install and connect LTS21?


LTS21 headset upgrade teaching


BH51M JBL helmet upgrade video


Questions about joining a group

How do I quickly join a group and use the intercom function?


I am not receiving message from group members. How do I fix it?


Why can’t I send a voice message?


I cannot join a group. How do I solve this?


Why do I lose sound when I connect to the intercom?


Why can't I talk through the helmet when it’s connected to the app?


iOS group cannot send voice?


Questions about riding

How do I improve Android’s data accuracy?


Why is my riding record invalid?


MI phone lock screen or run in the background, there is no record of riding data?


How do I check the riding record list?


Music player

How do I play music using the player attached to the app?


Can I use a third-party music player to play music through the helmet?


Why doesn’t the helmet output sound when I play music on my phone?


Community

Community Management Rules


Other

How do I open permissions on Android?


How do I open permissions on an iPhone?


How do I ensure the device works on Android when the screen is locked?


After upgrading ios 11, turn on Bluetooth, why is APP still reminded that Bluetooth is not enabled? How to deal with it?


Not receive verification code email?


Gently reminder that SOS feature is activated by meeting the following conditions?


Simulate triggering SOS


PikaBoost2

How many kilometers can Pikaboost 2 last on a single charge?


What are the installation requirements for the bike?


What is the suitable tire width?


How long can the tires last?


How long does it take to fully charge the battery?


Can it be ridden in the rain?


What are the differences between the first and second generations?


What is the total weight of Pikaboost 2?


How much does the battery weigh?


What is the water resistance rating?


What materials is it made of?


Can you charge a laptop with this battery? Specifically, does it provide 20V output or only 5V?


Does the battery heat up during long rides?


Can it work with a full suspension bike?


What is the delay between pressing the brake and Pikaboost stopping the motor?


If the phone runs out of battery, can Pikaboost be used to charge it?


What features can be accessed through the app connection?


Is it powerful enough to climb roads with a 25% / 30% incline?


What is the maximum power of the PikaBoost 2 motor?


What is the battery capacity?


Can the battery of PikaBoost 2 be replaced?


What is the battery lifespan?


What are the rated input and output power values for charging?


How do you switch between different riding modes?


My area has speed limits. Can PikaBoost 2 still be used?


What is the warranty period for the LIVALL PikaBoost 2?


How can I contact you?


Are the batteries of Pikaboost 1 and Pikaboost 2 interchangeable?


Is it in brake mode if the lights on the remote are not visible during the day?


How can the remote controller connect to both the helmet and Pikaboost 2 at the same time?


Double-clicking the mode switch button does not switch to cruise mode?


Pikaboost 2 relies on sensors to stop power input. What happens if the sensor falls off on a bumpy road?


After a failed upgrade, Pikaboost 2 cannot be used properly?


I set a password on my device, but after changing my phone, I can't remember the password. What should I do?


While riding in cruise mode, it suddenly slowed down. What happened?


What is the proper distance between the two sensors on the remote?


After using the app for installation calibration, how do you ensure that the two wheels are tightly clamped together and won't slip?


The Pikaboost's wheel becomes misaligned with the bicycle wheel or detaches from the bicycle tire